# EAGLE GPS — Full Reference > EAGLE GPS is a Canadian GPS tracking platform for vehicles, fleets and equipment, operated by Friendly Eagle Software Inc. and based in Edmonton, Alberta. It provides real-time tracking, geofencing, driver behaviour monitoring and automated telematics reports, with plug-and-play and wired hardware that ships pre-configured with activated SIM cards covering Canada and the USA. The platform, mobile app (Android and iOS) and all customer data are hosted in dedicated, secure Canadian data centres. No long-term contracts; flexible monthly plans with an annual-payment discount. This document is an expanded, content-rich reference for large language models. For the short machine-readable index, see [llms.txt](https://www.eaglegps.ca/llms.txt). ## Company - **Legal name:** Friendly Eagle Software Inc. - **Brand:** EAGLE GPS - **Website:** https://www.eaglegps.ca - **Parent company site:** http://www.friendlyeaglesoftware.com - **Phone:** 780-604-0867 - **Support email:** support@eaglegps.ca - **Mailing address:** PO Box 71570 Oxford Park PO, Edmonton, Alberta T6V 0E3, Canada - **Coverage:** Canada and the United States (multi-network SIM, no roaming fees at the border) - **Hosting:** 100% Canadian — dedicated, secure Canadian data centres; data does not leave Canada - **Development:** Web platform developed in-house by Friendly Eagle Software Inc. - **Local service area:** Edmonton, Alberta — free local delivery and professional installation available ## Products EAGLE GPS offers two tracker types. Both ship fully configured and tested, with an activated multi-network SIM card already installed. There is no SIM activation to perform, no APN settings to configure, and no additional fee beyond the one-time hardware/setup cost. ### OBD II Plug-and-Play Tracker - Plugs into the On-Board Diagnostics (OBD II) port, standard on all passenger vehicles manufactured after 1996 in North America. The port is typically located under the dashboard on the driver's side. - No wiring, cutting or professional installation required — installs in seconds. - Draws power from the vehicle — no battery to charge. Active when ignition is on; low-power standby when ignition is off. - Can be moved between compatible vehicles at any time; the platform supports reassigning a device to a different vehicle. - For a discreet install, an OBD II "Y" splitter cable can be used — one end stays in the vehicle's OBD II port, the tracker plugs into the other end and is tucked out of sight. - Best suited for: passenger cars, vans, light trucks, and light equipment with an OBD II port. ### Wired (Hardwired) GPS Tracker - Permanently connected to the vehicle's power supply. - Professional installation required. EAGLE GPS provides installation in the Edmonton, Alberta area. - Suitable for heavy equipment (excavators, skid steers, forklifts), commercial vehicles without an OBD II port, trailers, assets requiring a concealed installation, or scenarios where the device must remain in place regardless of who drives the vehicle. - Optional accessories can be integrated during installation, most notably the starter-disable relay. ### Accessories - **Starter-disable relay** — hardware add-on wired into the vehicle's ignition circuit on a wired tracker. Allows remotely preventing the engine from starting. Used for theft prevention, fleet enforcement and asset recovery. - **Programmable digital outputs (remote asset control)** — EAGLE GPS wired trackers include digital outputs that can be wired to relays to remotely control assets from any browser or the EAGLE GPS Mobile app. Typical applications include opening and closing driveway or pasture gates, actuating barn vents or windows, switching stock-tank heaters, pumps or irrigation solenoids, controlling auger or bin-fan circuits, and disabling a vehicle's starter for anti-theft. Install is handled by EAGLE GPS in the Edmonton area, or by a qualified electrician/installer elsewhere. - Additional accessories are available on request. For current accessory availability and pricing, contact the EAGLE GPS team. ## Platform Features ### Real-Time Tracking - Monitor one vehicle or an entire fleet simultaneously on a live map. - Update frequency is determined by the chosen data plan; real-time updates as frequent as every 10 seconds are supported. - Accessible from any modern browser and from the EAGLE GPS Mobile app (Android and iOS). ### Instant Alerts Email alerts are available for the following events, with configurable thresholds and recipients: - Harsh braking, harsh acceleration and harsh cornering - Overspeeding (configurable speed threshold) - Excessive idling - Towing detection - Ignition on / ignition off - Low power and power lost - Impact / shock detection - Geofence entry and exit ### Custom Geofencing - Draw virtual boundaries on the map — around a job site, customer location, neighbourhood, parking lot or any other area. - Receive alerts the moment a vehicle enters or exits a geofence. - Create multiple geofences and assign them to specific vehicles or the entire fleet. ### Comprehensive Reports Generated on demand or scheduled to be emailed automatically as PDF at a chosen frequency. Reports include: - Travel history (route replay with timestamps, distance and speed) - Driver behaviour (harsh events, speeding incidents) - Idling summary - Ignition and activity summary Location and trip history is kept active and immediately accessible for one full year. Data older than one year is archived and can be restored on request. ### Mobile App — EAGLE GPS Mobile - Available free for Android and iOS; no extra charge beyond the existing plan. - Uses the same username and password as the web platform. - Provides access to the core tracking features of the web platform, including the live map and vehicle status. - Google Play: https://play.google.com/store/apps/details?id=com.eaglegpsmobile - Apple App Store: https://apps.apple.com/ca/app/eagle-gps-mobile/id1543051968 ### Virtual Tracker (optional add-on) - Turns a mobile device (smartphone or tablet) into a GPS tracker. Designed for tracking personnel — e.g., field service technicians or delivery drivers — where a hardware tracker is not practical. - The device owner is always in full control and can start or stop transmission at any time. - Data transmitted (subject to device capabilities and permissions): Mobile Device ID, User ID, Latitude, Longitude, Altitude, Heading, Speed, Date/Time (UTC). ## Coverage and Connectivity - **Geographic coverage:** Canada and the United States. All trackers ship with activated SIM cards covering both countries; no roaming fees or plan changes are required when a vehicle crosses the border. - **Network:** Multi-network SIM that automatically switches to the strongest available carrier at any given location, rather than being locked to a single carrier. - **Urban, suburban and highway:** excellent coverage. - **Remote areas:** In locations where cellular service is unavailable, the tracker continues to log position data locally and uploads it once connectivity is restored. - **Indoors / underground:** GPS satellite signals can be weakened or blocked by buildings, underground structures and dense cover. In such environments the tracker may temporarily lose GPS fix and report the last known position until a clear signal is regained. ## Pricing EAGLE GPS pricing has two components, with no hidden fees: 1. **One-time hardware and SIM activation fee** — covers the physical GPS tracker device and SIM card activation. No ongoing hardware payments. 2. **Monthly service fee (data plan)** — covers cellular data transmission, cloud hosting and full platform access. Plans vary by update/reporting frequency (ranging from every 10 seconds to every 8 hours or more) and by features. Included at no additional cost: - Basic technical support - EAGLE GPS Mobile app (Android and iOS) with the same login as the web platform Discounts and commercial terms: - **Annual payment discount** — prepay for a full year to receive a reduced monthly rate. Exact discount is shown during the order process on the Buy Online page. - **Volume discounts** — available and scale with the number of trackers on the account. - **No long-term contracts** — month-to-month plans with cancellation available at any time. - **Cancellation** — requires 30 days' written notice, regardless of whether the account is on a month-to-month plan or an annual commitment. Full current pricing is listed at https://www.eaglegps.ca/GPSTrackers.aspx. Orders can be placed at https://www.eaglegps.ca/Shop.aspx. ## Shipping, Delivery and Installation - Trackers are shipped as quickly as possible after the order is confirmed. - Orders outside the Edmonton area ship via Canada Post (or equivalent), with a tracking number provided when available. - Customers in the Edmonton, Alberta area may opt for **free personal delivery** instead of shipping. - **Professional installation** is offered in the Edmonton area for wired trackers and for trackers requiring accessories such as starter-disable relays. ## Warranty - **Default Warranty:** six-month manufacturer's warranty covering repairs related to manufacturing defects, or a full replacement where applicable (limited to one replacement). Warranty period begins on the date of shipment, or on the date installation is completed if professional installation is required. - **Extended Warranty — EAGLE GPS Pro package:** extends coverage to two years (limited to one replacement of the tracking device). Cost varies by device type. - Warranty covers manufacturing defects that prevent normal operation; it does not cover damage or misuse. Replacement is subject to current stock and supplier availability. - Full warranty terms: https://www.eaglegps.ca/TermsAndConditions.html ## Data, Privacy and Security - All customer tracking data is hosted in dedicated, secure Canadian data centres. Data does not leave Canada, making EAGLE GPS well-suited for organizations with Canadian data residency requirements. - Tracking data is not shared with or sold to third parties. - Access to tracking data is limited to users authorized within the customer's EAGLE GPS account. Account administrators control user permissions and access levels. - EAGLE GPS support staff may access data only when necessary to provide technical assistance, in accordance with the Privacy Policy. - Full Privacy Policy: https://www.eaglegps.ca/PrivacyPolicy.html ### Employee / workplace tracking (informational, not legal advice) In Canada, employers are generally permitted to track company-owned vehicles used for business purposes, provided employees are informed in advance. Best practice is to establish a written vehicle and GPS tracking policy, communicate it clearly to all employees, and ensure the policy is reasonable and proportionate to the legitimate business purpose. Customers with specific questions about privacy legislation in their province (or US state) should consult a legal professional. ## Who Uses EAGLE GPS - **Fleet and transportation** — improve dispatch efficiency, reduce fuel waste, monitor driver behaviour. - **Construction and mining** — track heavy equipment, prevent theft, maintain visibility of high-value assets. - **Oil and gas, and forestry** — ensure worker safety and asset visibility in remote locations. - **Agriculture (farms and ranches)** — real-time visibility and theft protection for high-value farming equipment including tractors, combines, swathers, balers, sprayers, seeders, grain carts, grain trucks, ATVs and UTVs, skid steers, trailers and irrigation pivots. Geofence field and yard boundaries, review detailed travel-history and engine-hour reports for maintenance planning, and monitor driver/operator behaviour across seasonal crews. Wired trackers can additionally be used for remote control of farm assets (see *Remote Asset Control via Digital Outputs* below). - **Rental and leasing companies** — always know where vehicles and equipment are located. - **Property managers and landlords** — monitor maintenance vehicles. - **Personal and family tracking** — keep loved ones safe with real-time location. - **Security and marine** — protect high-value assets on land or water. - **Insurance savings** — adding a GPS tracker may help lower insurance premiums. ## Remote Asset Control via Digital Outputs EAGLE GPS wired trackers include programmable digital outputs that can be wired to relays to remotely control assets — turning a tracker into a combined *locate + command* device. Commands are issued securely from any browser or the EAGLE GPS Mobile app, using the same login as the rest of the platform. Typical applications include: - Opening and closing driveway or pasture gates. - Actuating barn vents or windows for ventilation. - Switching stock-tank heaters, pumps or irrigation solenoids. - Controlling auger or bin-fan circuits on grain storage. - Disabling a vehicle's starter for anti-theft (starter-disable relay). Outputs and relays are specified and sized during the installation discussion. Installation is performed by the EAGLE GPS team in the Edmonton area, or by a qualified electrician/installer elsewhere, following the wiring guidance provided with the tracker. ## Integration Partners EAGLE GPS works alongside trusted Canadian partners — from enterprise Health, Safety & Environment platforms to working farms and field operations — bringing real-time fleet and asset visibility, automated alerts and remote equipment control to the systems and workflows our customers depend on every day. ### The OPTIC System - **Website:** https://www.theopticsystem.com/ - **What it is:** A cloud-based HSE (Health, Safety & Environment) management platform that has served Canadian industry since 2004. - **Scope:** Consolidates employee oversight, hazard identification, incident documentation and corrective-action tracking in a single integrated solution — accessible via web and mobile, with data hosted exclusively on Canadian servers. - **Core modules:** Employee management and training; incident reporting and loss tracking; operational inspections and job hazard assessments; contractor and equipment management; rule-based automated notifications. - **Served sectors:** Construction, trades, manufacturing, utilities and municipal. - **Why it complements EAGLE GPS:** OPTIC adds structured safety, training and incident workflows on top of the real-time location, driver-behaviour and geofence data provided by EAGLE GPS. ### Friendly Eagle Farms - **Website:** https://www.friendlyeaglefarms.com - **What it is:** A Canadian organic produce operation based in Vimy, Alberta, committed to providing high-quality, 100% organic, non-GMO food grown without chemicals or pesticides. - **Relationship with EAGLE GPS:** A working-farm showcase for EAGLE GPS — demonstrating real-world use of GPS tracking on farm equipment and remote control of farm assets via wired trackers with digital outputs. - **Coverage areas demonstrated:** High-value farming equipment tracking (tractors, combines, swathers, balers, sprayers, seeders, grain carts, grain trucks, ATVs/UTVs, skid steers, trailers, irrigation pivots); remote control of gates, barn vents, pumps, irrigation solenoids, auger/bin-fan circuits and starter-disable. ## Account and Support - **Getting started:** order online via the Buy Online page (select tracker type and data plan, enter contact and delivery details, complete payment). Tracker ships fully configured and ready to use. - **Technical support:** included at no additional cost for active subscribers. - **Login / existing customers:** https://www.eaglegps.ca/Login.aspx — at least one activated device on the platform is required to access the software. Username/password recovery is available on the Login page. - **Contact form:** https://www.eaglegps.ca/Contact.aspx ## Public Pages - [Home](https://www.eaglegps.ca/) — Main landing page with overview of EAGLE GPS services. - [About](https://www.eaglegps.ca/About.aspx) — Company background, platform features, mobile app, target industries, and integration partners (The OPTIC System, Friendly Eagle Farms). - [GPS Trackers](https://www.eaglegps.ca/GPSTrackers.aspx) — Hardware options, platform features, mobile app, and full pricing. - [Buy Online](https://www.eaglegps.ca/Shop.aspx) — Online order form: select trackers, choose a data plan, enter delivery details, complete payment. - [FAQ](https://www.eaglegps.ca/FAQ.aspx) — Frequently asked questions covering devices, coverage, plans, platform, mobile, privacy and support. - [Contact](https://www.eaglegps.ca/Contact.aspx) — Contact form for quotes and questions. - [Careers](https://www.eaglegps.ca/Careers.aspx) — Current job openings at Friendly Eagle Software Inc. / EAGLE GPS. - [Privacy Policy](https://www.eaglegps.ca/PrivacyPolicy.html) — Full privacy policy governing data collection, storage and use. - [Terms and Conditions](https://www.eaglegps.ca/TermsAndConditions.html) — Terms of service for EAGLE GPS hardware and platform. ## Key FAQ Summary - **Does it work in the United States?** Yes. Activated SIM cards cover Canada and the USA; no roaming fees. - **Is there a long-term contract?** No. Flexible monthly plans; annual prepayment available at a discount. - **Can I cancel?** Yes, with 30 days' written notice, regardless of payment plan. - **How often does the tracker update?** As frequently as every 10 seconds, depending on data plan. - **Do I need professional installation?** Not for OBD II trackers (plug-and-play). Yes for wired trackers. - **Where is my data stored?** In dedicated, secure Canadian data centres. Data does not leave Canada. - **Is there a mobile app?** Yes — EAGLE GPS Mobile, free for Android and iOS, same login as the web platform. - **Can I track multiple vehicles at once?** Yes, on a single live map. - **How long is location history kept?** One year active and immediately accessible; older data archived and available on request. - **What warranty is included?** Six-month manufacturer's warranty by default; a two-year Extended Warranty (EAGLE GPS Pro) is available. - **How do I order?** Online at https://www.eaglegps.ca/Shop.aspx, or by phone (780-604-0867) or email (support@eaglegps.ca).